One-day training session on Service Excellence

16Feb’24

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One-day training session on Service Excellence

Tri Pack Films Ltd., recognizing the pivotal role of exceptional service in a competitive market, held a one-day training session on “Service Excellence.” Led by Mr. Jawad Gilani, Group Head HR – Packages Group, the session aimed to cultivate an “Excellent Service Mindset” among employees, ultimately fostering customer loyalty and high engagement.

The interactive session encouraged participants to actively brainstorm strategies for achieving outstanding service levels. Through focused discussions and exercises, they explored key principles and practical techniques for exceeding customer expectations.